These general sales conditions are agreed upon between Com Raiz (Margarida Ferrand de Almeida Mariz), headquartered Largo Maria Leonor, nr 5, Corpo A, 4 ESQ, 1495-144 Algés, with taxpayer number 229964524, hereinafter referred to as “Com Raiz,” and individuals wishing to make purchases through the website www.comraiz.com, hereinafter referred to as “Client.” The parties agree that purchases made through the website www.comraiz.com will be exclusively governed by this contract, excluding any prior conditions available on the website.
Before placing an order in our store, if you have any questions about these terms and conditions, please contact us! These terms and conditions are updated periodically, and changes will take effect at the time of order.
COM RAIZ COMMITMENTS
We intend to answer your questions. If you don’t find the answer you need please send us an email to: info@comraiz.com
DELIVERY
COM RAIZ ships your order worldwide from Monday to Friday.
Our delivery service in Portugal is assured by CTT.
PACKAGING
Each order has a special packaging made with love by COM RAIZ.
Most of the packaging is plastic free or recycled. Trying the best to reduce the negative environmental impact of this business.
For special custom gift wrapping just contact me!
RETURNS
You have the opportunity to return any product ordered on the COM RAIZ website within 15 (fifteen) calendar days following the receipt of your order.
PAYMENT
The following payment methods are available: Bank Transfer, Paypal, Visa & Mastercard (using Paypal), Ref. Multibanco (for Portugal only) and MBWay (for Portugal only).
COM RAIZ operates with EUPAGO to ensure maximum security in the course of transactions via the website.
HOW TO ORDER?
Online web Shop
Search our product categories:
– Lamps
– Decor
– Kids Collection
– Eco-Friendly
There you will be able to see our range of products. By clicking on the item you wish you will see the product page with all the information you need to make your decision. If you decide to buy, choose the configuration of your choice and “add to cart”. You may delete products at any time by accessing the “Cart page”. You can also add more products or go straight to the checkout page. In the checkout page, you will be able to see the shipping fees by indicating the shipping address.
If you create an account with us, you will be able to view your orders history and all information associated with each order.